HR Support Service

Regular dedicated hands-on HR support for your business

When you partner with me you will take advantage of over 25 years of experience in supporting Directors and line managers with the full range of HR issues. As a result of retaining me as your HR Manager, you can expect me to:

Business Protection Button (blue) Protect Your Business

Introducing clear and consistent HR Policies that comply with best practice, employment legislation and protect your business. I will also ensure HR issues are resolved quickly, confidently and consistently which will minimise the risk of expensive employment tribunals and high levels of staff absence and poor performance.

Peace of Mind Button Provide Peace of Mind

Receiving tailored, quality, advice and support with complex and challenging HR matters will enable you to deal confidently with all the HR issues you face, no matter how strange or bizarre they are. You will be confident that your contracts of employment, employee handbook and associated HR policies are legally sound because I will design them and then keep them up to date.

Recover Your Time Button Recover Your Time

Working as part of your management team I will ‘fire-fight’ all those HR issues that keep you awake at night. I will also reduce the time you are currently spending searching the internet for information every time an HR issue arises and remove the worry that when you find it you can’t really be sure whether it’s legally compliant.

HR Support Service

You know your business. I know HR. So if HR issues are taking up more and more of your time and you want to introduce a regular HR presence into your business, at the fraction of the cost of employing a HR Manager, then talk to me about my HR Support Service.

When you partner with me as your HR Manager I will work closely with your business by providing dedicated support to you and your management team so you have the peace of mind that your business is protected.

As a business owner you will be all too aware how frequently HR matters can crop up and how quickly a simple matter can develop into a major headache. Those HR headaches can strike at any time and often decisions have to be made ‘on the spot’. I will be available for guidance and support with policy decisions and to help you resolve HR issues quickly.

I have a proven track record of been the first point of contact for staffing issues in businesses and will be available to provide you with practical advice and support to deal with your HR matter, whilst ensuring you remain compliant with complex employment legislation.

I provide practical human resources advice in answer to your questions as well as offering step by step solutions to your everyday employee problems.

Businesses who use this service do not have any internal HR expertise and generally have a headcount of between 25 and 150 employees. Some of those businesses have a HR Administrator who coordinates day to day activities and use me as an additional resource when something more complex happens.

Premium HR Support Service

I provide practical human resources advice in answer to your questions as well as offering step by step solutions to your everyday employee problems. As a member of the Premium HR Support Service you also receive discounts on a range of other services including updating your employment contracts and employee handbooks.

As a member of my Premium HR Support Service you will receive:

  • Dedicated Point of Contact, there’s no call centre here and you won’t have to repeat a situation from the beginning each time you call.
  • Unlimited Remote Advice via telephone and email, to check the interpretation of employment legislation and your terms and conditions of employment as well as discuss HR situations that are happening in your business.
  • Follow-up email to confirm the advice provided with model letters, meeting checklists, forms and other associated documents so you can quickly and confidently implement the advice I have provided.
  • Access to my library of HR related policies and toolkits.
  • Handling settlement agreements and COT3 agreements on your behalf including preparation and negotiation.
  • Annual review of your employment contracts and associated policies for legal compliance.
  • Regular Employment Law Updates confirming the impact changes in legislation may have on your business with recommendations for appropriate action.

Quality HR advice as and when you need it will give you the peace of mind you need to deal with the employment issues you face on a day to day basis without having to spend hours researching employment law.


PREMIUM PLUS HR Support Service

I don’t beleive in a one size fits all approach and will design my service to suit your circumstances and requirements. The service you receive will provide unlimited email and telephone when I will provide straightforward, practical and effective advice to help you resolve HR issues quickly. I will also provide on-site support as required, so when you have a complex issue happening in your business that you are struggling to deal with alone I will be there to support you.

I will support you with every aspect of managing your people including management meetings, recruitment of new employees and bringing complex HR situations to a satisfactory conclusion quickly.

As a member of my PREMIUM PLUS HR Support Service you will take advantage of the same benefits as a Premium member plus:

  • On Site Visits for you to use when you need some hands on support in your business, for instance: attendance at management meetings or to support you with specific HR matters such as complex disciplinary and grievance situations, coordinating a recruitment programme or planning and implementing a restructuring programme.
  • HR Action Plan that will improve your HR processes.
  • HR Software, will help you efficiently and effectively manage your people admin. The software allows you to centralise your employee data including managing holidays and absences.

I will act as your very own HR Manager and provide you with business critical employment law advice and HR management support across a wide range of staffing issues, leaving you free to focus on your core business activities